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Returns, Exchanges & Warranty

The ABC's of the Return World of July.

What is your return policy?

We offer a 30-day free return policy for most orders. Returns must be completed within 30 days from date of order and must be sent back in the original packaging.   Accessories that have been opened, used, and/or customized are non returnable or r

How can I start a return?

We're sorry to hear that your July didn't work out! If you are within the first 30 days of ordering your July, send us an email to [email protected] with your order number. Unfortunately, we do not accept returns for units outside of the 30-day window

Can I exchange my July for a different size?

Yes, but we really want to minimize the amount of exchanges we're processing due to the size/weight of the July and the environmental impact. If you have any questions prior to ordering, or are unsure if the July will work in your space, please reach

What is your Warranty Policy?

Every July comes with a 1-year limited warranty, and every purchase is automatically registered for warranty - there are no forms to fill out!You can also purchase an extended warranty plan through our partnership with Clyde. You can click here to le

Something is wrong with my July. Help.

We are committed to making sure that you are entirely satisfied with your July. If you are experiencing an issue with your July, please get in touch with us at [email protected].